REFUND AND RETURN POLICY

REFUND AND RETURNS

Items purchased from PARISFOX.COM can be returned within 30 days of receipt of shipment in most cases. However, some products have different policies associated with them. In the unlikely scenario that your purchase has exceeded the time period of 30 days, PARISFOX.COM will be unable to process any refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also retain its original packaging.

Several types of goods are exempted from being returned. Perishable goods such as gift cards, food and grocery items, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate to oneself or sanitary goods, hazardous materials, or flammable liquids or gases. There will be a “Free Returns” label on the detail page for items that qualify.

The following table is a list of products that are not eligible for return:

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted (if applicable):
1. Book with obvious signs of use
2. CDs, DVDs, VHS tapes, softwares, video games, cassette tapes, or vinyl records that have been opened.
3. Any item which is not in its original condition, is damaged or has missing parts for reasons other than our    inaccuracy.
4. Any item that is returned after more than 30 days since the date of delivery.

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will send an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your returned item is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS (IF APPLICABLE)

If you have not received a refund yet, we suggest you to first check with your bank account.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next step is to contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@parisfox.in.

SALE ITEMS (IF APPLICABLE)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES (IF APPLICABLE)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@parisfox.in and send your item to: Delhi Office, India.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item was not marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.

SHIPPING

To return your product, you should mail your product to: Delhi, India.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.